Home Health News Family upset after ‘robot’ doctor informs patient he doesn’t have long to live

Family upset after ‘robot’ doctor informs patient he doesn’t have long to live

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A California man’s household is upset after his life-threatening analysis was delivered to him by a doctor, by way of a robotic.

On March 3, a nurse wheeled a robotic into the ICU of 78-year-old Ernest Quintana at Kaiser Permanente Medical Center emergency division in Fremont, California, their granddaughter, Annalisia Wilharm, instructed USA Today.

“The nurse came around and said the doctor was going to make rounds and I thought ‘OK, no big deal; I’m here,” stated Wilharm.


What she did not anticipate was what occurred after the nurse opened the door.

Wilharm did not see a human being, however a machine with a video display screen of a doctor. She instructed USA Today the machine was there to inform her grandfather how the hospital had run out of efficient therapies.

According to KUTV, Wilharm stated her grandfather could not hear a lot of what the machine was saying, and so they stored needing it to repeat itself. It acquired to a degree the place she had to inform her grandfather he was dying, as a result of he could not hear what the robotic was saying.

Along with listening to points, the robotic basically instructed Quintana “you might not make it home” stated Wilharm.

“Devastated. I was going to lose my grandfather,” stated Wilharm. “We knew that this was coming and that he was very sick. But I don’t think somebody should get the news delivered that way. It should have been a human being come in.”


She took a cellphone video of the encounter, which she finally relayed to her mom and grandmother. Her mom, Catherine Quintana, was not completely happy after seeing the video.

“If you’re coming to tell us normal news, that’s fine, but if you’re coming to tell us there’s no lung left and we want to put you on a morphine drip until you die, it should be done by a human being and not a machine,” Catherine Quintana instructed USA Today.

Wilharm wrote to USA Today that her grandfather Ernest died final Tuesday.

“We offer our sincere condolences,” stated Kaiser Permanente Senior Vice-President Michelle Gaskill-Hames. “We use video expertise as an acceptable enhancement to the care workforce, and a approach to carry extra consultative experience to the bedside.

Gaskill-Hames added the machine go to was a follow-up to earlier doctor visits. She says it didn’t exchange earlier conversations with sufferers and relations.

“The use of the term ‘robot’ is inaccurate and inappropriate,” she exclaimed. “This secure video technology is a live conversation with a physician using tele-video technology, and always with a nurse or other physician in the room to explain the purpose and function of the technology. It does not, and did not, replace ongoing in-person evaluations and conversations with a patient and family members.”

According to Wilharm, the medical employees instructed her the robotic is “coverage” and “what we do now.”

Their household hopes they’ll overview these insurance policies and the way they break life-threatening information to dying sufferers.

“I do not need this to occur to anybody else. It simply should not occur,” Catherine Quintana stated.

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